Thank you for visiting our website, including our mobile device-ready version. Greenfield, LLC and our affiliates (together, “Greenfield” or “we”) strive to make our website a useful tool and a rewarding experience for our customers by tailoring the content to your personal needs and interests.
This policy was implemented as of June 1, 2020 and applies to information collected on this website and those of our affiliates (together, “our website” or “the website”) and covers the following areas:
1. Information Collection and Use
Greenfield collects two different types of information through our website: anonymous information and personally identifiable information.
Anonymous Information. We collect and store anonymous, aggregate information (such as internet protocol (IP) addresses, browser types, search engines, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks) from all visitors to our website. You may search our website without ever submitting your name, email address or any other personally identifiable information. The anonymous information that we do collect from your visit is never linked to any of your personally identifiable information until you voluntarily submit that personal information, in which case some otherwise anonymous information may be connected to your website activity and personal account. Otherwise, the anonymous information is only used in the aggregate to analyze trends, administer the website, diagnose any problems, track a visitor’s movement in the aggregate, and gather broad demographic information for aggregate use. We may provide this anonymous information in aggregate form to other parties or use it for our own insight or marketing purposes. Our ability to use this information is not restricted in any way.
We also use “cookies” and “image tags” to collect certain usage information from all customers and visitors to our website. A “cookie” is a small text file that a website can place on your computer’s hard drive or on your mobile device’s memory in order to collect information about your activities on our website. An “image tag,” also known as a clear GIF or web beacon, works together with cookies and is a small image file that may be located in various areas of our website. Most browsers automatically accept cookies, but you have the option to change your browser setting to decline them.
Accepting cookies in no way gives us access to your computer or any personal information about you, since cookies are not used to identify anonymous website visitors. Our cookies enable you to proceed smoothly through our website and know whether you’ve used it before, so as to eliminate some steps that apply to new visitors. Cookies also give us usage data like how often you visit, where you go on our website, and what you do while here.
Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform, so we are not currently set up to respond to those signals.
Personally Identifiable Information. We require the submission of certain personally identifiable information when you use some services available on our website. For example, your use of your user name and password allows us to identify you as our customer who is seeking information in connection with our services. Our website uses a variety of contact forms and tracking phone numbers for visitors to request information, products, and services. We collect a visitor’s contact information (like his or her email address or phone number) and in some cases, demographic information (like his or her zip code). We use this information to get in touch with our prospective customers about their requests, and to send them additional information about our products and services.
Any financial information we collect is used to check the qualifications of our prospective customers and bill for products and services ordered. The collection, use and storage of your financial information for purchasing products and services may be subject to additional privacy policies and if so, you will be notified of them at the time of any such collection, use or storage of your financial information as required by law.
Our online surveys may ask visitors for contact information (like an email address or phone number) which they may voluntarily provide. We also may run contests on our website in which we ask visitors for similar contact information in order to participate. We use contact information from our surveys and contests to send information about products and services to these participating visitors.
2. Our Use Restrictions on Your Personally Identifiable Information
Greenfield does not sell, rent, or share personally identifiable information to or with any third party not affiliated with or owned by Greenfield, except service providers who may assist us in such areas as our promotions, and data storage. Greenfield will never give or sell your personally identifiable information to unaffiliated third parties to be used for the purposes of sending you unsolicited commercial offers, such as spam. We may, however, use your personal information to send you commercial offers in e-mails from Greenfield or its affiliated companies, which do not relate to the products or services you have ordered. You may altogether avoid or opt out of these marketing campaigns (see “Opting Out” below).
3. Disclosure of Personal Information As Required By Law or Otherwise
We will disclose personal information when required by law, or if we have a good-faith belief that such action is necessary to (a) comply with a current judicial proceeding, a court order or legal process served on us or to comply with the request of a law enforcement agency, (b) protect and defend our rights, or (c) protect the rights, property, and other interests of our users or others.
Greenfield takes commercially reasonable precautions to protect your personally identifiable information. For example, we encrypt communications through our website with commercial strength encryption generally used by our industry. However, given the nature of the Internet and the fact that network security measures are not perfect, we cannot guarantee the absolute security of your information. If we are required to provide notice to you of a data security breach, the notice will be provided in electronic form.
6. Your Consent and Notification of Changes
7. Opting Out
If for any reason you would like to be removed from our customer list, simply send an email to firstname.lastname@example.org or mail to 2326 S. Church St. Suite D Burlington, NC 27215
8. California Privacy Rights
If you are a California resident, you may request that we provide to you:
To submit your request, please email email@example.com.
9. Personal Data of EU and Swiss Residents
Our website is controlled and operated from the United States, and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. We do not represent or warrant that the site or any part thereof is appropriate or available for use in any particular jurisdiction other than the United States. In choosing to access our website, you do so on your own initiative and at your own risk, and you are responsible for complying with all local laws, rules and regulations. We may limit our website’s availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.
Nevertheless, for users who are located in the European Union and Switzerland, all processing of such users’ personal data by us will be performed in accordance with privacy rights and regulations following the GDPR.
Under the GDPR you have a number of important rights. In summary, those include rights to:
• Fair processing of information and transparency over how we use your use personal information;
• Require the correction of any mistake in the personal information that we hold about you;
• Require the erasure of personal information concerning you in certain situations;
• Receive the personal information concerning you that you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to a third-party in certain situations;
• Object at any time to the processing of your personal information for direct marketing;
• Object to decisions being taken by automated means that produce legal effects concerning you or similarly significantly affect you;
• Object in certain other situations to our continued processing of your personal information; and
• Otherwise restrict our processing of your personal information in certain circumstances.
For further information on each of those rights, including the circumstances in which they apply, guidance is available from applicable data protection authorities. For example, the UK Information Commissioner’s Office (the “ICO”) has issued guidance on individuals’ rights under the GDPR: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
If you would like to exercise any of these rights, please:
• Email us at firstname.lastname@example.org;
• Provide enough information to identify you (e.g., name, email address);
• Provide proof of your identity and address (a copy of your driver’s license or passport and a recent utility or credit card bill); and
• Provide the information to which your request relates.
You have the right, at any time, to lodge a complaint about the processing activities of your personal information by us with the ICO, or other competent supervisory authority.